Build voice and text chatbots

Reduce Amazon Lex costs with these tips

Amazon Lex cost saving tips

Optimize your Amazon Lex costs with these tips

Use Hugging Face

If you are using Amazon Lex at scale, you might consider hosting your own Hugging Face Conversational bot. You can use Amazon SageMaker to get started with this. It would mean refactoring your application to use the SageMaker inference endpoints.

Switch to Request / Response

Amazon Lex has two modes of operation, request / response, and streaming conversation. Depending on your use-case it might be more cost efficient to reduce the complexity of your chatbot by switching to request / response as this is around 40% cheaper.

Consider Alternatives

If you are using your bot as a conversational agent, you might be better off switching to alternatives like ChatGPT. The pricing model is different as the ChatGPT API works with token counts instead of text requests. If you have short text ChatGPT might be more cost effective.

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Service information & pricing

About Amazon Lex

About Amazon Lex

Amazon Lex allows AI chatbot construction with tools for design and testing, enhancing automated customer service, call routing, and cost-saving. It charges per request, with no initial costs. It pairs with Amazon Connect for a superior customer experience.

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Amazon Lex pricing

Amazon Lex offers a conversational interface service. Pricing depends on processed speech or text API requests by your bot: $0.004/speech request & $0.00075/text request. Free tier is available for the first year. Monthly charges vary based on request volume.

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