Reduce Amazon Connect costs with these tips

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Amazon Connect cost saving tips

Optimize your Amazon Connect costs with these tips

Monitor AWS Usage

Use the AWS Cost Explorer service regularly to check your Amazon Connect usage and costs. This shows optimization opportunities like unused instances, queues or skills to delete and thereby save costs.

Batch Call Processing

Configuring Amazon Connect to process calls in batches via call queues can be more cost effective than processing calls individually.

Batch Call Processing

Configuring Amazon Connect to process calls in batches via call queues can be more cost effective than processing calls individually.